Help Desk

Check our Frequently Asked Questionspdf icon for common help solutions.

Course Access, Password resets, and issues with accessing and taking training:
Contact the FedVTE Online Training Portal Help Desk via email at or enter a help desk ticket yourself on the form below. To talk to a help desk representative, please call (202) 558-2203 or toll-free (888) 804-4510 Monday-Friday, between the hours of 8:30 AM and 6:00 PM EST, except holidays.

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