VTE Online Training Portal

Didn't Receive Activation Email

Here are some tips
If you tried to register, but have not received your activation email, you should:
  • Check your Junk folder or Spam folder for the activation email. The subject is: VTE Online Training Portal Account Activation and the email comes in from: NoReply@fedvte.usalearning.gov
  • Verify your email address has no spaces, comas, or special characters such as: # $ % ^ & *. Most email addresses should look like: John.Doe@us.af.mil. Capitalization does NOT matter.
  • Verify your email DOES include the symbol: @ and ends with a domain such as: .mil or .gov.
  • Select the Register here link and re-enter your email to verify it is complete and accurate. To ensure your address has been typed accurately you may want to copy and paste your email address.
If you have tried everything above and still have not received the activation email, please contact the help desk via one of the methods shown below.
Check our Frequently Asked Question for common help solutions.

If you have additional problems please contact the VTE Online Training Portal
Help Desk or email the help desk at support@usalearning.net.
To speak with a Help Desk representative,
call (202) 558-2203 or toll-free (888) 804-4510
Monday-Friday, 8:30 AM to 6:00 PM EST, except holidays.

Warning! This is a Government system and may be accessed and used only for authorized use only. Unauthorized use of this system or the information on this system could result in criminal prosecution. Unauthorized use of this system may subject violators to criminal, civil, and /or administrative action. All information on this system may be intercepted, read, recorded, copied, and disclosed by and to authorized personnel for official purposed, including criminal investigations. Such information includes sensitive data encrypted to comply with confidentiality and privacy requirements. Access or use of this system by any person, whether authorized or unauthorized, constitutes consent to these terms.